INSIDE OF INTERSTATE
At Interstate, our Emergency Road Service Breakdown Coordinators are here to help you 24 hours a day, 7 days a week and they are supported by the best computer software in the business.
They are all also highly trained in:
Utilizing our dispatch software for scheduling, tracking critical aspects of the job and providing real time status updates.
The GPS / Mapping system that is installed on our trucks for better efficiency to each one of our customers.
Work diligently in assuring our emergency technicians and drivers meets our 60-90 minute minute response times.
Dispatching our closest technician or driver to perform the needed service.
Taking proactive steps to minimize our customers downtime.
For the protection of our customers and for quality assurance, all calls made to and from our offices are recorded 24 hours a day, 7 days a week, 365 days a year and recordings always available at customer request.
Save the hassle of a phone call and send your road service request directly to the screen of our dispatchers!